How many times can I reschedule my tax appointment?
We must limit this request to once per year. Repetitive rescheduling limits the openings available for our clients waiting for an appointment. During tax season we have a finite number of appointment slots available. If you reschedule your appointment and we are unable to fill that time slot, we will never be able to recover the lost revenue for this time. Accordingly, we request that you refrain from rescheduling appointments unless it is absolutely necessary. We send appointment reminders in January each year and also call or email you the day before your appointment as a reminder.